Thursday, August 9, 2012

FamilyWize Employee Insight: What's the "Wizest" Thing You've Ever Heard?

Being a part of a community service organization, like FamilyWize, allows every employee to hear some really great things; compliments, suggestions, and stories.  You name it, we've heard some great ones!  Besides the knowledge of everything FamilyWize, we have all these shared "Wize" words stored in our heads from partners, pharmacists, and prescription drug card customers.   We thought we would dust them off and share with you what the FamilyWize discount drug card is doing for others!  Wisdom is meant to be shared because at times we all need to be a little bit "wizer."


Kathy, Program Coordinator

What is the "Wizest" thing I’ve been told by a United Way colleague?  Wize, and memorable too!  Earlier this year, I spoke with an executive director of one of the United Ways we partner with.  The United Way really appreciates the FamilyWize partnership as well as how much it has helped many of their community residents with great savings on their prescription medications!


prescription assistance
Wize sayings to live by!
"Wize" part: The Executive Director let me know that they had an older woman come into their United Way asking for prescription assistance and really she was asking for “help” to be able to afford medications for herself and her elderly husband.  She obtained and used the FamilyWize discount card a few times.  However, her husband was somewhat stubborn and a total “unbeliever” to even try to use the FamilyWize savings card.  It took some coaxing and relaying her savings amount to make him a believer.  Finally he tried using the FamilyWize prescription savings card.  And much to his skepticism, he actually saved a great deal on his essential medications.
The elderly woman informed the United Way Executive Director about this great “success story” of someone there using the FamilyWize card.  At the United Way they continue to tell the story about turning a “non-believer" into a "believer!"

Kim, Program Coordinator


The ‘wizest’ thing I have been told thus far in my career at FamilyWize was by a pharmacist.  When I went to fill my prescriptions at my regular pharmacy, I thought I would introduce myself and see if the pharmacy was familiar with the program I helped implement.  He had heard of the program, but didn't know too much about it, so I explained to him who can use the prescription discount card and how it works

I also shared our new feature to the program that allows peopleto text "RX to the phone number "700700" and get a FamilyWize card right to their phone.  I thought I would share it with the pharmacist and his techs since it's an easy way for uninsured or underinsured customers to get help right away.   His exact words to me were “Wow! You guys are on the bleeding edge of technology!"  That made me chuckle, and him chuckle, too.  The pharmacist saying that made me realize FamilyWize is truly a step ahead and has found another way to reach those who need help filling prescriptions. 


Dave, Team Leader

Because the FamilyWize program has no registration or sign-up requirement, many people comment on how easy it is to let others know about the program.  The Rx discount cards are free and can be given away to anyone and everyone we meet!  What an excellent way to strike up a conversation with a total stranger!  One of the wizest things I have ever heard is, "the FamilyWize card is a vehicle to provide an act of random kindness."  I never thought about it, but it's very true! 

Some pretty wise things, right?! Whether you use the technology or are looking to provide someone with an act of random kindness, it only takes a few seconds to help someone in need.

Now that we've shared with you, share with us.  What's the wizest thing YOU have been told?  Our ears (and comment box) are open! 
Krysta W.

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